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Shipping Policy

Thank you for choosing Real leather Store for your premium leather needs! We pride ourselves on delivering exceptional leather products to our customers with care, speed and security. Below, you'll find all the essential details regarding our shipping policy.

Fast and Efficient Order Processing

We understand the excitement of receiving your new leather goods and we’re committed to getting your order to you as quickly as possible. After you place your order, our team works diligently to ensure all details are accurate and your product is prepared for shipment without delay.

Flexible Shipping Methods

No matter your urgency, we’ve got you covered with various shipping options to fit your needs:

• Standard Shipping: Enjoy free shipping on all U.S. orders! Your high quality leather item will be delivered within 8 to 10 business days, giving you something to look forward to while you wait.

• Expedited Shipping: Need it faster? For just $24.99, opt for expedited shipping and we’ll ensure your leather goods arrive in 3 to 6 business days, perfect for any upcoming special occasion.

International Shipping Available

We’re thrilled to serve leather enthusiasts worldwide! International shipping is available and the shipping costs and delivery times will be calculated during checkout, based on your location.

Track Your Order with Ease

We know how important it is to stay updated. Once your order is shipped, we’ll send you an email with your tracking number, so you can follow your package every step of the way until it arrives at your door.

Important Shipping Information

• Customs and Duties: If you're ordering from outside the U.S., please be aware that any customs duties or taxes imposed by your country are the responsibility of the customer.

• Delivery Responsibility: Once your package leaves our warehouse, the shipping carrier takes over. If there’s any damage during transit, please reach out directly to the carrier for resolution.

Need Assistance? We’re Here to Help!

If you have any questions or need further assistance, don’t hesitate to contact us at support@realleatherstore.com. Our customer service team is always here to help you!

Contact Us

If you have any questions about our privacy practices or need further information, feel free to contact us at:

Email: support@realleatherstore.com

Phone: ‪‪(657) 999 4760

Return & Refund Policy

At The Real Leather Store, every jacket is handmade to order by skilled artisans. Because each piece is created exclusively for you. our policy is designed to protect the integrity of our craftsmanship while ensuring fairness to our customers.

Policy Overview:

Returns must be requested within 14 days of delivery. Approved defective returns are shipped back by mail using our prepaid label; refunds are processed within 5–10 business days after receipt/inspection.

If your item arrives damaged, defective or not as described, contact us within 14 days of delivery. The customer is responsible for all shipping costs associated with the return, except in cases of damaged items.

We do not accept returns or exchanges for change of mind, colour preference, or size preference. Please review our sizing guide before ordering.
Custom made jackets are not eligible for cancellation, return or exchange except in the case of damage, defect or not as described (covered as above).

Return Conditions (for eligible returns)

• Items must be unused, unworn and in original condition with all tags and packaging.

• If an eligible item is returned used, missing parts or not in resalable condition, a documented refurbishment/restocking fee up to 30% may apply.

• Restocking fees never apply to damaged/defective returns or our shipping errors.

How to Start a Return

Email support@realleatherstore.com within the applicable window. We’ll issue an RMA and instructions. Unauthorized returns may be refused.

Refunds

Approved refunds are processed to the original payment method within 5–10 business days after we receive and inspect the return (or after defect confirmation for no return resolutions).

Final Note

By ordering from The Real Leather Store, you acknowledge and agree to this policy. Your purchase supports true craftsmanship and ensures we can continue delivering jackets made with care, precision and pride.

Contact Us

If you have any questions about our privacy practices or need further information, feel free to contact us at:

• Email: support@realleatherstore.com

• Phone: +1 ‪‪(657) 999-4760